Privacy Policy

When you fill in the Get started form, we collect your name, email address, phone number, business name, business type and any message you choose to add.

When you book a call, the booking is made through Calendly, which receives your name, email address, your message and the time you choose.

Our hosting provider records basic technical information when you visit, such as your IP address, browser type and the pages you request. We use your approximate country, worked out from your IP address, to show prices in your currency and to pre-select your phone country code. We don't store it.

We use your details to reply to your enquiry, prepare for and hold your call, and, if you become a customer, to build and look after your website and bill you for it.

We rely on your request to us (steps you take before entering a contract) and, for customers, on the contract itself. Where we keep security and technical logs, we do so because we have a legitimate interest in keeping the website safe and working.

We don't sell personal information, and we don't use it for advertising.

Our own pages don't set any cookies, and we don't use analytics or advertising trackers.

The booking calendar on the Get started page is provided by Calendly and only loads after you send the form. Calendly may set its own cookies to make booking work; see Calendly's privacy notice for details.

We share information only with the service providers that help us run Webfold: Vercel, which hosts this website, and Calendly, which handles call bookings. They process it on our behalf and only for these purposes.

We may also disclose information when the law requires it, or to a successor business if Webfold is merged or sold.

Enquiry details are kept for up to 24 months, unless you become a customer. Customer records are kept for as long as you're a customer and afterwards for as long as tax and accounting law requires.

You can ask us for a copy of the personal information we hold about you, ask us to correct it or delete it, withdraw any consent you've given, and object to how we use it. We'll reply within 30 days.

If you're in India, you can also nominate someone to exercise these rights on your behalf, and if you're unhappy with our response you can complain to the Data Protection Board of India. If you're in the United Kingdom, you can complain to the Information Commissioner's Office (ico.org.uk).

We're based in India. Our service providers may process your information in other countries, including the United States. Where that happens, we rely on the safeguards those providers offer for international transfers.

For any question, request or complaint about your personal information, write to our Grievance Officer at hello@fynix.digital, or at our registered office listed below. We'll acknowledge your message within 48 hours.